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Politique de remboursement

mikaglow has a 30-day money back guarantee.  Your item must be in the same condition as when you received it along with all parts/accessories and in the original packaging.  Be sure to include all paperwork, including receipt and/or proof of purchase for the product you are returning.  Please note that return shipping fees are the customers responsibility.  If mikaglow incurs any shipping fees, the shipping fees will be deducted from the customers total refund.  mikaglow is not responsible for any lost products during return shipping.

As noted in our Shipping Policy, any taxes, custom fees or additional government fees are the responsibility of the customer. mikaglow is not responsible for any of the return fees.  Any unpaid fees during the return process will not be mikaglow's responsibility.  The returned package will either be confiscated or abandoned.  If this occurs, mikaglow is not responsible for product refund or replacement.  

All products will be inspected upon receipt and you will be notified on our decision to approve or reject the refund.  If your refund is approved, we will begin the refund process.  We will issue a credit on your credit card automatically, which may take several business days.  Please contact us if the refund has not been issued within 10 business days.  For any questions at any time, please contact us at info@mikaglow.com