Shipping & Delivery

SHIPPING

Mikaglow is glad to bring our customers great products and service. Shipping costs vary from our headquarters in Canada.

LOST/MISSING PACKAGES

Mikaglow is not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. If we have made an error we will fully take responsibility of the original order that was made for you at no charge.

CUSTOMS

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.

SHIPPING TIME

Shipping time varies by location. These are our estimates:

Location

*Estimated Shipping Time

United States, Canada

2-3 Business days

Europe

4-6 Business days

Australia, New Zealand

5-8 Business days

Central & South America

3-4 Business days

Asia

5-8 Business days

Africa

6-9 Business days

*All shipping times exclude clearance/customs delays

TRACKING INFORMATION

You will receive an email with a tracking number once your order is shipped.

MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

WILL MY ITEMS BE SENT IN ONE PACKAGE?

Yes, we will send multiple products in one package to help reduce our carbon footprint.

If you have any other questions, please contact us and we will do our best to help.